OREANDA-NEWS. Please be informed that on 15 January 2013, new version of the document “General Terms and Conditions of Transactions” and of the Deposit Agreement provisions included in the document “Deposit Agreement” will come into force, reported the press-centre of Ribbank. 

In the document “General Terms and Conditions of Transactions”, stylistic corrections and two small changes have been implemented:

- From now on, the Customer’s Account Card will not be an authorising document with which the Customer's representative is entitled to request information from the bank. In order to receive account statement or other information from the bank regarding the Customer’s transactions, the authorised signatory has to authorise the respective representative with a power of attorney.

- The bank undertakes to examine complaints submitted by the Customer within 30 working days instead of 10 working days as it was previously.

In the Deposit Agreement provisions, one significant change has been implemented:
- In case the Deposit Agreement is terminated before the end of its term, the contractual penalty shall be paid by the party which initiated the termination of the Deposit Agreement. This means that also the bank will pay a contractual penalty to the Customer, if it wants to terminate the Agreement before the end of its term.

The new versions of the documents are available on the bank’s website (http://www.ribbank.com), in the “Documents” section.