OREANDA-NEWS. October 1, 2012. GE (NYSE: GE) today announced that its new technologically advanced remote monitoring and diagnostics (RMD) services now are available to customers using GE’s ultrafiltration (UF), membrane bioreactor (MBR), reverse osmosis (RO) and electrodialysis reversal (EDR) products.

GE’s lifecycle services can provides customers with remote monitoring and diagnostic services, off-site and on-site technical support including a 24/7 technical support help line, smart parts packages as well as conversions, modifications and upgrades.

GE’s RMD service integrates agile software, data and analytics with GE process experts to assist customers in making better and more timely decisions about plant and process operations.

The RMD software measures critical process variables and helps detect and prevent problems by collecting data from GE water systems and presenting the data in easy-to-read graphs. Customers operating UF, MBR, RO and EDR facilities can archive plant data and receive important information on trends that assist operators to troubleshoot issues, run their facilities more efficiently, avoid operational interruptions and most importantly, reduce operational costs.

Customers have the option of choosing a monitor package with their RMD software that provides them with a GE process expert assigned to their site. The process expert will monitor the customer’s site frequently using the new RMD software and will provide the customer with biweekly process reports to highlight plant performance and opportunities for optimization.

“Our customers now have access to the latest evolution in remote monitoring and diagnostics. It allows operators to keep an eye on their plants around the clock, from anywhere in the world. This helps them move from being reactive to proactive, increasing production and efficiency while reducing costs,” said Yuvbir Singh, general manager—water and process technologies for GE Power & Water.

GE’s lifecycle services newly expanded offerings also include the option to upgrade existing MBR systems to LEAPmbr* including hardware, installation assistance and an engineering review. Upgrading an existing MBR system to LEAPmbr allows customers to increase productivity, get more capacity in their existing footprint, simplify their design by reducing membrane aeration equipment and eliminating air cyclic valves and decrease their energy usage.