OREANDA-NEWS. May 25, 2012. Sberbank's loan portfolio of individuals exceeded 2 trillion rubles as of 1 May 2012. Retail loans granted over the four-month period amounted to 570 bn. rubles or twice as much as in the same period last year. This year's growth rate of the loan portfolio is almost 4 times that of last year's.

"Sberbank managed to significantly grow its loan portfolio by consistently improving its loan processes and terms of existing products, implementing promotional offerings and joint partnership programs", – Natalya Alymova, Head of Retail Loan Department at Sberbank, pointed out.

In particular, Sberbank has simplified the package of documents for a loan application, optimized the clearance process, increased consumer loan limits, modified approaches to collateral, implemented the case-by-case borrower assessment concept and launched new loan programs.

The Loan Factory that the product line was shifted to helped to reduce request consideration periods to an average of 16 hours for unsecured consumer loans and 48 hours for mortgages. These periods are much shorter for salary-project clients. Currently, the number of retail borrowers of Sberbank is above 10 mln. people.