ANA Judged World Number One for On-Time Arrival
OREANDA-NEWS. January 25, 2012. ANA's punctuality has been honored in a major airline service awards scheme. The airline was judged Number One for on-time arrival in 2011 in two categories - Arrival Performance among Major International Airlines and Arrival Performance among Major Asian Airlines - by Flight Stats.
This is the first time that ANA has received an award from Flight Stats, a flight tracking and airport information service provided by Conducive Technology Corp.
ANA operated 198,231 flights between January and December 2011, achieving on-time performance for 90.18% of flights, the best performance not only in Asia but also worldwide.
ANA Group's goal is to become Asia's number one airline, not only for quality, but also customer satisfaction and value creation. In order to achieve this, all of the airline's departments are working together achieve on-time operations, with particular focus on arrival performance.
Mitsuo Morimoto, ANA's senior executive vice president said: ‘We are delighted to have received these prestigious awards for the first time. Punctuality and reliability are key to us achieving our goal and we will be working hard in the coming 12 months to sustain this performance.’
About Flight Stats (www.flightstats.com)
The Flight Stats website is the main product of the U.S. firm. Conducive Technology. Every day, the site collects information on 150,000 flights and provides users with statistics including data for on-time arrival and departure performance by airline, by airport and by route. The site, which has business relationships with USA Today Travel and Google, attracts approximately 200,000 visits per day.
Комментарии