OREANDA-NEWS. December 26, 2011. In spring 2010 Kyivstar launched a "Replacement SIM card" service, which allows a client in case of loss of or damage to the main SIM card to activate a replacement card at once. More than 75 thousand subscribers have used this convenient service since it was introduced.

"Kyivstar" subscriberscan purchase a replacement SIM card in case of failure of the main card. This will enable them immediately after the loss of or damage to the main SIM card to activate an additional one and stay in touch. At the moment the "Replacement SIM card" has been used by 75 thousand Kyivstar subscribers. The client can activate remotely an additional card immediately after the loss of or damage to the main one, at any time of the day, even while roaming. At the same time the lost or damaged SIM card is disabled and the activated card becomes the main one. After that the subscriber can again order a "new" replacement SIM card.

One can activate the "Replacement SIM card" at the nearest customer service center. The prepaid Kyivstar or DJUICE subscribers are required to have the main SIM card, while the contract subscribers must have a document confirming the identity. Only one replacement SIM card can be connected to one subscriber number. Corporate clients’ coordinators can connect an unlimited number of replacement SIM cards. A replacement SIM card can be activated during 3 years after the activation of this service and used indefinitely.

The connection price ofthe "Replacement SIM card" service is 20.00UAH. The service activation fee will not be charged. All prices are specified in UAH, including VAT. Additionally, a Pension Fund fee will be charged in the amount of 7.5 percent of the service value, excluding VAT.

Kyivstar provides convenient and simple services that help customers to constantly stay in touch.