IDGC of Centre Awarded with “Business Process Excellence Award 2011”
OREANDA-NEWS. November 8, 2011. Representatives of IDGC of Centre took part in the annual “Process Forum —
The main theme of discussions of “Process Forum —
The presented controlling project allows you to track real-time performance of the business process of technological connection (TC) — from an application to signing completion certificates. It continuously improves the transparency of all parties’ activities involved in the TC process and allows you to quickly make management decisions and perform benchmarking of business processes.
The project in IDGC of Centre was launched in 2010. Currently the Company has created a unified system for monitoring and analyzing the TC process at the executive office and divisions’ level of the Company.
“Implementation of the technological connection process controlling has allowed to create a powerful analytical tool for studying the process in terms of the financial, temporal and quantitative indicators in real time, — notes Pavel Madyuskin. — The project aims to improve the quality of services and acts in the interests of our clients.”
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