Every Fifth Estonian Air Customer Uses Self Check in Service
OREANDA-NEWS. September 28, 2011. From now on Estonian Air customers can check in through the internet in more places: in addition to regular flights starting from Tallinn, Tartu Kuressaare, also in Amsterdam, Brussels, Berlin, London and Vilnius, reported the press-centre of Estonian Air.
The online check-in can be done through Estonian Air homepage. At those airports, where the internet check-in is not yet possible, also check-in kiosks can be used in addition to traditional check-in desks.
Within last two years, the amount of people using internet check-in or check-in kiosks has risen twice: in 2009 only 11.5% of travellers were using the possibility, a year later the amount was 19%, and this summer already 21%.
37.5% of all passengers travelling to Estonia are using self services. The most active check-in kiosk users are in Scandinavia, were 70% of all passengers are using them.
The online check-in through Estonian Air home page or check-in kiosks is simple, convenient and saving time, allowing to check in, quote an EuroBonus card and print out the boarding card.
Online check-in is available for passengers travelling with hand luggage as well as with registered luggage. Travellers with hand luggage only can proceed straight to the security check at the airport; registered baggage must be checked in at the baggage drop-off counter which closes 45 minutes before scheduled departure time.
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