OREANDA-NEWS. March 22, 2011. In order to be more close to its clients, Mobiasbanca– Groupe Societe Generale has created a new service – "Contactell", oriented for individuals– both clients and non-clients, allowing benefiting for a wide range of banking services through a phone call, reported the press-centre of Mobiasbanca.

Contactell Service is available at phone number 256-456, available 7/7 days, 24/24h. In addition, this service is absolutely free.

Contactell Service allows clients and non-clients to obtain general information about the Mobiasbanca offer on loans, deposits, cards, etc.; to set a meeting with an adviser in the bank’s branch; - to obtain confirmation of the transfers received through money transfer systems used by Mobiasbanca (Western Union, Banco Popolare, etc.); to make a pre-analysis on the possibility of receiving a loan from the bank.

To obtain such information clients and non-clients of the bank don’t need to sign the application for Contactell Service.

For bank’s customers, Contactell offers the following possibilities:

to report the lost/stolen card and to lock its content;

to request the card unlocking;

to obtain information on products and services hold by the client in the bank;

to request an account statement by e-mail;

to request modification of client’s personal data from bank’s database.

To obtain such information customers will need to sign the application for Contactell Service at the bank’s branch.

This service also ensures privacy and safety - offering information on accounts hold in the bank will be preceded by the client’s authentication.