OREANDA-NEWS. March 05, 2011. By frequency of inquiries at phone service of “Spyur”, “Unibank” is amongst the three most asked companies of Armenia and in the first place among the banks of RA, reported the press-centre of Unibank. 

As per the data of “Spyur” during 2010 the inquiries of users were mostly about “ArmenTel” (30.412 inquiries), “Moscow” cinema (13.812) and “Unibank” (12.153).

It is significant that per year “Unibank” services about 1 million customers.

As per the results of 2010 the positions of the Bank are as follows:

assets – 7th place; 

credits to industry – 3rd place;

consumer credits – 1st place;

mortgage credits – 2nd place;

liabilities – 5th place;

term deposits – 1st place;

money transfers – 1st place;

currency operations -1st place;

financial means stability coefficient – 1st place;

coefficient of own funds use efficiency – 1st place.

With any questions concerning the activity of “Unibank” you can contact the Call-center of “Unibank” at 59 55 55.

There is a feedback form on the internet site of “Unibank” (www.unibank.am) via which you can contact our specialists at any convenient time. Having filled in a form you can ask questions and get further information about the products and services of the Bank as well as to leave your opinion, suggestions or complaints concerning the Bank’s activity. To make use of the feedback form please visit page “Feedback” and select the relevant link.

We would like to remind that you can find complaint and suggestion books in the service halls of all the 34 branches of “Unibank” where customers can leave their opinion about the service quality and general activity of the Bank.