IBA Reports on Growth of Electronic Banking Services
OREANDA-NEWS. February 24, 2011. The Bank’s press service statement says: "In 2010, the IBA has greatly expanded the range of electronic banking channels. Thus, for the first time in the country the formation of the network of ATMs, such as “cash-in” ATMs, was initiated. Unlike conventional ATMs, this model allows us to deposit cash to the credit card account of the customer. Last year the Bank opened several self-service points equipped with the “cash-in” ATMs and information kiosks, namely: in the Fountain Square (5 “cash-in” automatic teller machines); in the shopping and entertainment complex of the "Park Boulevard" (2 “cash –in” ATMs and the information kiosk) at the following address: May 28 street, 20 (3 “cash-in” ATMs and the information kiosk)б reported the press-centre of IBA.
The head of the IBA’s press-service noted, that the point located in May 28 street, is temporarily functioning from 08.00 to 24.00, but soon will be transferred to the around-the-clock operation. Also R. Aghayev noted that due to a sharp increase in the number of electronic banking services in the previous years, in 2010, the menu of ATMs has been improved.
In 2010, a network of partner companies, whose services can be paid through the electronic banking, has also been expanded: among the newly connected to the service – the Internet Service Providers “Connect”, “Azeurotel”, “Adanet” and “Azerfon-Vodafone” – a mobile operator. R. Aghayev also noted that in 2011 the IBA plans to continue work on attracting new partners.
Among the most popular electronic banking products R. Aghayev marked out the "Transfer card" (fixed- term money transfers from one credit card to another), "Electronic Deposit" (the opening of a fixed time deposit via credit card), “SMS alerts” (sending of sms-messages about all bank card transactions to a card holder’s mobile phone), etc.
According to the Bank’s press service, the positive trend of growth of payments for utilities via all channels of electronic banking was observed in the 2010-th year. So, if in 2009 via all channels of electronic banking 498.6 thousand transactions were carried out amounting to 13.6 million manats, in 2010 the figures were respectively 567,000 transactions (growth – by 13.72%) at the sum of 19,2 (growth – by 41.18%) million manats. Moreover, if in terms of quantity, more than 90% of transactions fall on the payment for the mobile operator’s services, the monetary value of 70% of transactions fall on the widely popular "Transfer card" service. All in all, as noted by R. Aghayev, more than 1.7 million of e-banking transactions worth about 46 million mantas were carried out over the years of 2007-2010.
With respect to the "Electronic Deposit" services (the ability to open a term deposit on operating conditions of the Bank, via bank card), the Head of the Bank’s Press service noted that if during 2009 (year when the service was launched) the total sum of deposits amounted to \\$ 292,000 manats, in the year of 2010, the total sum of "electronic" deposits amounted to about 1.2 million manats.
R. Aghayev also noted that although the number of transactions conducted via ATMs is still quite high (over 90% of the total amount), their share in the money equivalent continues declining, and by the end of the last year it was 55% (70% in 2009). The share of other channels of sales of electronic banking services is growing. Thus, the share of Internet Banking was 19% (13% in the year of 2009), the share of ”MobilBank”- 5% (1% in the year of 2009), and the share of information kiosks - 21% ( 16% in the year of 2009) of the total transactions.
The Head of the Bank’s Press service note that this year the Bank plans to devote attention to developing of e-banking network, opening of new around-the-clock self-service points, as well as improve the “Internet Banking” and “MobilBank” systems’ functional.
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