A La Minute Network Served over 2 Million Clients
OREANDA-NEWS. February 16,
"According to our estimates, over 60% of visitors are our constant clients", – Andriy Yanchuk, director of Terrin LLC, which operates A la minute network, states. – I know people travelling from L’viv to Odesa, or from Kyiv to Kharkiv who plan their route in such a way that they stop exactly at our restaurants". According to Andriy Yanchuk, 6 network restaurants at filling complexes in Hamaliyivka, Brody, Furmanka, Ladyzhynka and at Kalynivka mirrorlike complexes operated most effectively last year. At the same time Kalynivka complexes are leading by absolute sale indexes, while objects in Hamaliyivka and Brody lead by payback level per square meter. These are not large format restaurants (meant for 40 places), but they have an intensive attendance.
In first quarter of 2011 Terrin LLC prepares to start 5 new objects. These are two restaurants in Ivankiv village (Boryspil district of Kyiv region) on Kyiv–Kharkiv highway, two restaurants in Dnipropetrovsk (entrance-departure to Zaporizhzhya) and one restaurant in Stryi on the base of reconstructed cafe at the filling complex. All new A la minute restaurants are designed with the observance of accessibility requirements implemented by Concern Galnaftogaz; it will allow people with the special necessities to feel more free here. Except that, in restaurants it has been taken care of such category of travelers, as parents with children. Special safe kid’s chairs and children’s menu are foreseen for little clients in a restaurant, baby changing stations are set.
"There are two key success factors for a restaurant, as well as for filling complex, – Andriy Yanchuk says, – successful location and effective crew. In A la minute we succeeded to join the high level of service standardization, minimizing the possibility of errors in employees’ performance, with an individual attention to necessities of different categories of clients".
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