SITRONICS Improves Customer Service in Telekom Srbija
OREANDA-NEWS. January 28, 2011. SITRONICS, a leading provider of a variety of telecommunications, utilities and EMS solutions in
As part of the new agreement SITRONICS provides along with support & maintenance the delivery of FORIS rating and billing solution operations services for both wire line and mobile arms.
Commenting on the success of this recent contract, SITRONICS Telecom Solutions CEO Mikhail Bondarenko said, "We are pleased to announce this new deal with Telekom Srbija, which is one of the most dynamic convergent operators in the Balkan region. We expect that the customer will be able to improve end customer service and the customer experience, as well as improve dynamics of Telekom Srbija’s offers to retain the market leader position, thanks to direct access to our resources with relevant expertise in the BSS domain."
SITRONICS products, services and solutions currently enable the operations of over 100 million end users with such telecommunications operators as the Mobile TeleSystems OJSC, Comstar UTS, Vodafone and Warid Telecom, in a number of countries around the world, including Russia, Serbia, Germany, Czech Republic, Ukraine, India, Pakistan, Uzbekistan and several African countries.
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