OREANDA-NEWS. January 18, 2011. Early in 2011, the number of UkrSibbank’s clients exceeded 2,000,000 with an 11% rise demonstrated over the preceding year. Trust shown by Ukrainian people, entrepreneurs and corporations is the best proof of the Bank’s reliability and stability. UkrSibbank ceaselessly develops and rearranges its retail network and alternative channels, seeks to make better proposals, launches state-of-the-art technologies in the market and demonstrates unfading efforts to raise the level of service, which allows the Bank to steadily expand the number of its clients.

“Today, UkrSibbank ranks among the leaders with the biggest number of clients, as we met the New Year as a big two-million “family”. Our outlets are always hospitably open and I’m strongly convinced the number of our clients will expand even further. Such development pattern is pre-defined, as our work is built upon an ongoing dialogue, as well as our strive to offer an all-round support in financial issues. We have gained trust and loyalty as we seek to ensure comfort and benefits for our clients”, said Ivan Istomin, Head of Retail Sales Department, UkrSibbank BNP Paribas Group, sharing the secret of the Bank’s success.

Today, impeccable service, friendly personnel and comfortable outlets are just of the same importance as tempting tariffs and reliability of a bank. This is brightly demonstrated by “Regular market research of bank services for individuals” published by GfK Ukraine. As compared to 2009, in 2010 UkrSibbank’s service quality ratio grew by 5 scores, the research reveals. Eventually, the Bank ranked fifth in the service quality ranting among the biggest banks with a score of 87.8, which definitely contributed to the inflow of new clients.