Tallink Increases Benefits of Loyal Customer Program Club One
OREANDA-NEWS. October 29, 2010. As from November 12th the bonus points system of Tallink`s loyal customer program Club One will be changed, the company also adds additional services like hotel accommodation to the possibilities of earning and using the bonus points.
The earned bonus points can be continuously used for purchasing trips on all Tallink`s routes. One of the new possibilities to spend bonus points is an upgrade of the room class in Tallink City Hotel and Tallink Spa & Conference Hotel in Tallinn upon availability. It becomes also possible to upgrade the cabin class upon availability on any of the company’s vessels. From now on it will be also possible to purchase the next sea voyage for the option „bonus points + money“. All earlier benefits will remain the same and in near future there will be numerous additional benefits for the club members.
All bonus points collected so far in frames of the Club One program will be multiplied by 1500. This is necessary for combining the current system with the new one. This transaction will be performed only once and it will not change the customer level of the account holder.
It will be easier to follow the levels of the program. The three-leveled program’s levels are estimated by the points earned within 12 month period. For reaching the Silver level, the customer has to reach 15 000 bonus points within 12 months, for Gold level 60 000 bonus points are required. All bonus points are valid during 24 months starting from registering.
The possibilities for earning bonus points will be increased. For travelling and usage of company’s other services the customers will be awarded with more bonus points than before. All purchases made before the trip will earn points on bases of 1 Euro equals to 33 bonus points. All purchases made during a trip will earn points on bases of 1 Euro equals to 24 bonus points. The Gold-level customers will earn up to 20 percent more points from all purchases.
Information about the renewed loyalty program is available on company’s websites, sales offices and customer service number.
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