CEO of KAMAZ Tested Restyled KAMAZ Vehicle
OREANDA-NEWS. April 27, 2010. Yury Klochkov, First Deputy Director General of OJSC KAMAZ – CEO tested a restyled KAMAZ vehicle.
For already several months OJSC KAMAZ has been practicing inspections including both visual examination of a specimen randomly chosen from a batch of new vehicles and test-drive of one of them.
2010 is announced the Year of Quality at KAMAZ. Besides, more and more restyled KAMAZ vehicles enter the country’s market. Therefore the company’s top managers’ participation in such events is clearly important.
After the tests Yury Klochkov expressed his opinion about engineering changes which should be made in the vehicle production process in front of the managers of R&D Center and the automobile plant.
According to Yury Klochkov, with intensively growing sales of restyled vehicles quality issues are becoming more important. The top manager named weekly meetings one of the measures enabling to solve quality problems. The meetings will be devoted to the most problem vehicle produced for the last week, and suggestions of construction and engineering changes will be put forward.
Great attention will be paid to the work with dealers. Yury Klochkov noted that the considerable part of reclamations exists because employees and, in the first place, drivers of the dealer network simply don’t know how to use new trucks with a more elaborate design than that of older types. It makes necessary to further intensively work with the staff of dealer enterprises. Fortunately, there are some enterprises able to render customers high quality services. However, there are still problems, and KAMAZ is to further promote principles of its Production System both at its enterprises and among its partners.
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