OREANDA-NEWS. December 17, 2009. UkrSibbank Private Banking took part in panel discussion Private Banking: Sharing the Experience on Lifestyle Management Efficiency held in Moscow. The invitees of the meeting included leading top-managers and managers of Private Banking business lines of Russian, Ukrainian and European banks. Oleksiy Gusev, the main expert on Private Banking of Russian Academy of State Service by the President of the Russian Federation acted as moderator of the discussion, reported the press-centre of UkrSibbank.

Participants discussed the development and evolution of loyalty programs and Lifestyle Management. Special attention was paid to the issue of using concierge service as an instrument to reinforce loyalty of VIP-clients.

“Panel discussion on Lifestyle Management services is a great opportunity to study and discuss hands-on experience of such reputable participants of the Russian market as Uralsib 121 as well as new and successful M2M solution,” said Оlеksіy Аlеksаndrоv, the Assistant Chairman of the Management Board, Head of UkrSibbank Private Banking Department. “We believe that our experience will be really useful for our colleagues, partners and competitors who have not yet decided on the format of LSM program organization”.