OREANDA-NEWS. November 25, 2009. Following its strategy of improving customer service quality, IC Allianz ROSNO Life is launching a service whereby insurance contributions can be paid via the money transfer and payment system CONTACT. From now on, the company’s clients throughout Russia will be able to pay insurance contributions under the simplified procedure, without opening accounts and paying fees. This service applies to all insurance contracts, reported the press-centre of ROSNO.

To pay an insurance contribution via CONTACT, the client has to visit any CONTACT payment office which is convenient for him or her and furnish the cashier with his or her ID document and the following information:

amount of contribution;
insurant’s full name;
insurance contract number.
Money will be credited within the day following the payment date.

In the CONTACT system, payments are only effected in RF roubles, and contributions under the contracts denominated in US dollars or euro are paid at the CBRF exchange rate effective as of the payment date. The minimum size of private client payments equals 3 thousand roubles.

"Owing to the extensive network of payment offices (over 3,800 divisions throughout Russia) and high speed of customer service, the payment service provided by CONTACT will enable our clients to conduct regular and prompt payments in close proximity to their office or home. We are positive that the new system will be appreciated by those who have got accustomed to the speedy rhythm of life and who value not only service quality but also the speed of service. Along with CONTACT, our clients today may pay contributions for insurance policies free of any fees via offices of over 10 banks and the Russian Postal Service", comments on the innovation Ms. Yekaterina Zhilkina, head of the Customer Service Department in Allianz ROSNO Life.