OREANDA-NEWS. October 02, 2009. IBS has become a Premier Partner of BMC Software, a leader in IT infrastructure management systems. This reflects the high level of competence of IBS and its successful performance in implementing projects based on BMC Software products, reported the press-centre of IBS.

Since last year IBS has been involved in implementation of one of the biggest IT infrastructure management system projects. The BMC Remedy ITSM Suite is being rolled out at the Central Bank of the Russian Federation to automate operation of IT units and management of IT services.

As a Premier Partner of BMC Software, IBS will be better able to provide its customers with high quality solutions to streamline and manage their IT infrastructures. The Premier Partner level provides a high level of vendor support of partner sales and marketing activities and closer cooperation on technical issues.

BMC Software products form an important part of the IBS multi-vendor portfolio of IT infrastructure management solutions.

In a move that reaffirmed the quality of the BMC Remedy ITSM Suite, BMC Software was awarded the first ITIL® Process Compliant certification, achieving this important milestone ahead of any of its competitors. The BMC Remedy ITSM Suite successfully completed testing for fundamentals of ITIL (Information Technology Infrastructure Library) in the areas of Incident and Problem Management and was recognised as leading to improvement and enhanced efficiency of IT processes fully in line with ITIL standards and best practices.