OREANDA-NEWS. June 25, 2009. Allianz ROSNO Life is opening a specialized agency which will provide comprehensive personal financial planning services to clients with approximate annual income starting from 120,000 US dollars, reported the press-centre of ROSNO.

The new agency will be headed by Ms. Anna Kalyuzhnaya.

The agency’s office is located in Moscow at the following address: 7th floor, 2/1 Paveletskaya Square.

The agency’s clients can choose from the entire range of insurance products offered by the companies of Allianz Eurasia: programs of Allianz ROSNO Life — risk-based and accumulative life insurance, life insurance to the children’s benefit, pension insurance, insurance products of ROSNO, including international medical insurance MedPlanet; personal financial planning program including investments in the share investment funds of Allianz ROSNO Asset Management, deposits with the partner banks of Allianz ROSNO Life and life insurance coverage with Allianz ROSNO Life.

The agency’s managers provide advice on any issues associated with finance, investments and insurance, using both the expert insight into the Russian economic situation, and the expertise accumulated by Allianz professionals throughout the world.

The agency will be paying major attention to the quality of services rendered to clients after the first sale made to such clients.

"The quality of services always constitutes a „moment of truth“ for any client, determining his subsequent attitude towards the company. This is why the customer focus and ongoing improvement of customer service quality are among the major corporate values upheld by Allianz ROSNO Life. As demonstrated by our internal survey, high-income individuals (starting from 120 000 US dollars per year) practise totally different approach to personal financial planning and formation of investment portfolio. They are primarily interested in long-term accumulative programs and pay major attention to investment diversification. While investing, as a rule, quite significant funds, VIP clients particularly appreciate high service quality meeting international standards, as well as cooperation with a personal financial consultant based upon the „one-stop shop“ principle. The VIP agency’s managers will be keeping in touch with the client for many years, helping him or her make important financial decisions in any aspect of life: whether in protection of capital or its accumulation and investment, and whether long-term, or short-term (for one year). Such work requires even closer interaction with clients, even higher professionalism and expertise in finance and economic situation, and, most importantly, skills in handling all products offered by Allianz Group. We are certain that the new agency will constitute our significant competitive advantage in the eyes of our target market segment", explains Ms. Elena Kozhina, Deputy CEO of IC Allianz ROSNO Life.