OREANDA-NEWS. On 07 April 2009 was announced, that on March 27, in the conference center Japan House, there was a conference  Autobusiness of Russia 2009. Igor Yamov, Deputy General Director of Ingosstrakh IJSC, spoke in the session on lending and insurance  on the subject of “Innovations in motor insurance as  the basis for competitive advantage and survival”.

According to Igor Yamov, today, sales of new cars in Russia are going down, therefore average insurance amounts are getting smaller, and the solvent demand is contracting. In this situation Ingosstrakh decided to revise its activities in order to improve efficiency and cut costs. The company introduced innovative methods of work in the area of motor insurance based on improvements of the insurer's tariff policy, meeting deadlines and fighting fraud. The main emphasis must be on a tailor made approach to each customer. Mr. Yamov believes that the tariff must match risks,  remain unchanged regardless of the sales channel of insurance policy and take into account the region of Russia. In this case, the customer will be confident that he doesn't overpay for insurance. In three years of implementation of its project to introduce innovations, Ingosstrakh has attained a significant reduction in tariffs, higher efficiency and has maintained proper quality. The company has moved from the statistic analysis to risk management.

Besides, Ingosstrakh launched a pilot project – a comprehensive on-line management system for payment of compensations for insured events that helps to automate the process. The stakeholders in the process are the insurer, maintenance centers for vehicles, spare parts suppliers, remote settlement offices, etc., including financial settlements between the parties. This helps to speed up servicing of clients and improve the quality. The system reduces organizational costs of intermediaries and enables accurate planning and immediate access to information.

After the conference, there was a ceremony of awarding the winners of Autoperson of Russia 2009. The panel of experts awarded Igor Yamov for “Motor Insurance Development”.