IDGC of Centre Opened the 31st Client Service Center
OREANDA-NEWS. On 25 December 2008 was announced, that a solemn opening ceremony of the Service Center in Dankov town of the Lipetsk region took place. It is the 31st Center opened on the territory of the interregional distribution grid company.
The First Deputy Head of the Dankov district Administration Vladimir Kalinin, Chairman of Dankov District Council of Deputies Mikhail Zaitsev, and Chairman of Dankov City Council of Deputies Ivan Kremnev were the participants of the ceremony.
The Dankov inhabitants may turn with any questions on power supply to Krasnova street, 7 (address). Besides the experts of Lipetskenergo branch of IDGC of Centre, the SC is also represented by the people of the Lipetsk branch of Energobalance Center Ltd. and Lipetsk branch of CorSsys, JSC. The Dankov SC has been prepared for a solemn opening of the SC in Dankov for several months, debugging the mechanism of operation in a test mode.
The mission of IDGC of Centre, JSC, says 'We are a many-thousand team of professionals united by an overall aim - to bring energy of light to each client. The main value for us is people, both working for the company, and those we work for. And the company does much to confirm the mission.
Focus on clients is one of components of the company success. Within the limits of the policy pursued along all companies of IDGC of Centre, JSC, the Service Centers (SCs) are being opened which work under the "one stop" principle": they unite representatives of several companies for clients' convenience. People can turn to SC if they need to make an application, conclude a contract for technological connection to electric networks, get and install counters or take readings of electric power measuring devices, and to calculate and issue privileges with regard to the payment of the electric power.
The first Service Center in the Lipetsk region was opened by Lipetskenergo branch of IDGC of Centre, JSC, in July 2007. In actual practice, the SCs received excellent results; thus, the similar centers are planned to be opened in all areas of the Lipetsk region.
Let us remind that for convenience of the population, the uniform centralized service on the round the clock and free of charge basis accepts applications for technological connection, installation of measuring devices of the account, information on plunders, infringement of electric power supply and quality of voltage under uniform Russian number 8-800-50-50-115. Besides, now there is an opportunity to make an application through the Internet Reception (http://www.lipetskenergo.ru/consumers/463/599/480/) or by e-mail (zaytseva_eu@lipetskenergo.ru).
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