OREANDA-NEWS. December 04, 2008. In all 60 regional subdivisions of Allianz ROSNO Life, a telephone hotline 8-800 was launched, which enables potential and existing clients in any Russian city to call the company’s head office on the same telephone number, free of charge, reported the press-centre of ROSNO.

Since November 2008, the clients of Allianz ROSNO Life and all those who are interested in life insurance programs, residing outside Moscow and Moscow Region, can call the multichannel telephone number 8-800-100-0545. The call centre operates from 9 am to 6 pm Moscow time. The call operators provide advice on the terms and contents of insurance programs, conclusion, extension and termination of contracts, and loss settlement.

"Today, Allianz ROSNO Life services over 20 thousand of insurants, whereof about 70% live outside Moscow" comments Ms. Yekaterina Zhilkina, head of the customer service department. — "Thanks to this new telephone line, any resident from any corner of our country can make a free call to the head office, where all of the company’s operational departments are located, and where experts in each business segment are employed. But the main thing is that the uniform number enables clients to be in touch with the company any time and on any issue".