OREANDA-NEWS. On 08 July 2008 was announced, that the branch of IJSC Ingosstrakh in Kaluga has opened a new office at: Lunacharskogo St., 9/2. According to the company plans, several more points of sale will be opened in the region by the end of the year.

The total size of written premium in direct insurance reported by Ingosstrakh’s Kaluga branch for five months 2008 amounts to RUR37624k, which is 65.6% higher than the result achieved during the first five months of the previous year. This figure includes premiums in private insurance (RUR 3748 k, more than 10 times higher than the previous year’s five months results) and property insurance (RUR24881k, +122%). The size of written premium in compulsory civil liability motor-vehicle insurance amounts to RUR895k (+35.7%).

In five months 2008, the Kaluga Branch of IJSC Ingosstrakh made the total of RUR8423k insurance payments under direct insurance contracts. The size of insurance payments under compulsory civil liability insurance policies reached RUR3990k.

‘The key objective of the branch this year and the year to come is to improve the quality of services in handling claims and insurance payments in the retail area, - Sergei Prokopovich, Director of IJSC Ingosstrakh Branch in Kaluga. – Our client-oriented approach will be implemented mostly through extension of working hours of the claims office, reduction in the number of days from the day of an insurance claim till the day a client receives a compensation, and through implementation of a quality control system to embrace both the claims office and Ingosstrakh’s partners, i.e. car repair centers and independent experts’.