OREANDA-NEWS. On June 03, 2008 as was informed by the Bank press service with reference to the Deputy Director of the retail business Centre of JSCB Ukrsotsbank, Anton Tiutiun

Number of Ukrsotsbank clients using alternative channels of service sales (outside of banking offices) dynamically grows. Today above 93% of cash withdrawal operations and 22% of transactions on the replenishment of accounts are carried out outside the bank offices - clients carry out these operations in self service zones and ATMs located outside the bank branches.

About 50% of connections to the SMS-banking service are carried out not in branches but through calling to the Contact Centre. An increasing number of clients use Internet Banking which allows them, receive information on the state of their accounts and carry out a variety of financial transactions (transfers between cards, purchase vouchers of mobile operators etc) without leaving home or office. Similar operations can be carried out with the help of mobile phone, by connecting to the SMS Banking service.

"All these tendencies show that our clients appreciate their time - considers Anton Tiutiun. - While deciding on the active development of alternative sales channels, we have studied the needs of our clients and experience of leading foreign banks. In the near future we plan to extend significantly functionality of our alternative sales channels which will increase the loyalty of our clients and enable them to carry out more and more operations without visiting bank branches".