Comstar-UTS Represented Telecom Solutions for Business
OREANDA-NEWS. On 29 May 2008 was announced, that COMSTAR – United TeleSystems JSC, the leading supplier of integrated telecommunication solutions in Russia and the CIS, acted as a general sponsor of the Russian National Conference "Telecom Solutions for Business", which took place on May 27, 2008 in Moscow
The Russian National Conference "Telecom Solutions for Business", organized by AHConferences, brought together CIO/IT directors of major Russian companies for highly professional discussion of key aspect of modern technologies implementation for organization of efficient telecom environment for business development, sharing experience and networking.
COMSTAR-UTS supported the conference as one of the leading suppliers of telecom solutions for business-structures of any level and size – not only for small and medium companies but also for international corporations with wide network of branches and representative offices. Among corporate clients of the operator there are companies that carrying on their business in the different spheres of economics: on the market of commercial real estate, consumer’s retail, banking sector, hotel and restaurant business etc.
Within the frames of the session "Development strategy for corporate telecom infrastructure" Viktor Razevsky, special project director, Comstar United Telesystems, represented a report devoted to "Call-center outsourcing. Strategy of choice". In his speech he mentioned about expedience of calls processing functions transfer to external contractor, he carried out comparative analysis of costs related to establishment of a call-center, described the methods of work with outsourced call-center and simultaneous use of a company’s own and outsourced call-centers and also he told about COMSTAR-UTS capabilities in the sphere of establishment and maintenance of a company’s contact-center.
In addition to that the following up-to-date issues related to the development of single corporate telecom infrastructure were discussed at the conference: strategy for creating a single telecom space in a territorially scattered company, building a corporate data transmission network and multi-service telecom systems. Participants of the conference discussed peculiarities of telecom solutions for mid-sized and small business, methods of evaluating the efficacy of investments in telecom equipment and optimization of operating costs related to network maintenance.
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