SUEK Adopted Coal Quality Policy
OREANDA-NEWS. On 23 May 2008 was announced, that the Management Board of Siberian Coal Energy Company (SUEK) adopted the company's Coal Quality Policy.
The document highlights key priorities of the company's Quality Policy: meeting the market demands supplying qualitative products in compliance with consumer needs; guaranteeing timely and safe supply; anticipating claims; and, as a consequence, improving customers and partners' loyalty.
To achieve these goals SUEK is going to align its working program with the requirements and expectations of its customers. Specifically, the company enters into commitment to meet the highest international standards continuously improving its quality assurance systems at all stages of work from the beginning of coal extraction to coal supply to end customers. Currently SUEK enterprises have been developing and launching the Quality Management System meeting ISO 9001:2000 requirements.
"SUEK strategic goal is to reach and maintain a firm position among the international coal and energy producers," Anna Belova, Deputy Director General, Director of Strategy and Strategic Development comments. "We clearly recognize that our commitment to the principles formulated in the adopted Policy will enable us to sustain one of our most important competitive advantages - a guaranteed quality of products and services, and customers' loyalty."
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