OREANDA-NEWS. On 06 March 2008 was announced, that Comstar – United TeleSystems JSC the leading supplier of integrated telecommunication solutions in Russia and the CIS, acts as a golden sponsor of the 5th International CRM Forum which takes place on the 5th - 6th of March, 2008, Moscow.

As a client-oriented company, focused on the increase of its customers’ loyalty by means of constant improvement of quality of services and services provision standards, Comstar-UTS takes an active part in significant events oriented to the promotion of modern technologies and treatment of Customer Relationship Management (CRM).

The International CRM Forum proved itself to be a high-status arena for discussing the newest attempts at introducing and running CRM systems in various branches of economics. The event will bring together top executives from leading companies, directors of business development, sales directors, managers of customer service and support, CIOs, call-center managers, analysts, experts and representatives of the business media.

Comstar-UTS specialists will share their experience in the field of CRM systems operation in the sphere of telecommunications and explain some peculiarities in respect of business-processes in telecommunication services provision. In the workshop "The call center as a key link in your CRM strategy" director for special projects department of Comstar-UTS Victor Razevsky will speak on the following topic "Call-center outsourcing. Choice strategy". Within the frames of the workshop "CRM systems implementation experience", Dmitry Storozhuk, principal specialist of commercial information systems development department, Technology block of Comstar-UTS, will present a paper "Functions, current status and plans in terms of CRM SalesLogix development in the company".