Krasnoyarsk Combine Plant Reaches World Level at Service Maintenance
OREANDA-NEWS. February 05, 2007. “Agromashholding” JSC, “Chetra - components and spare parts” LLC and “Krasnoyarsk combine plant” JSC consolidated the efforts for realization of the quality standard of warranty and guaranty maintenance of the “Enisej” combines, reported the press-centre of Agromashholding.
At the “Krasnoyarsk combine plant” JSC General director deputy of the “Company of corporative governance “Concern Tractor plants” LLC in the sphere of product policy and special projects Nikolay Gromov conducted the meeting devoted to the providing of the products of “Krasnoyarsk combine plant” JSC and spare parts to the combines, organization of the service maintenance and the increase of equipment quality, and also to the questions of manufacture and tests of the development prototypes of the combines.
“Consumer must receive service help at the shortest time after breakage. Special attention we pay to the urgent occurrences when in the service center there are no needed components. During three days we are obliged to deliver the detail to any region of Russia, where our equipment works. If components are present in the warehouse of the service center, breakage of the equipment has to be removed during a day, - said General director of the “Agromashholding” JSC Eugeniy Alekssev.
Now the fleet of grain harvesting combines in Siberia, Far east and several other regions of Russia mostly consists of the machines produced at the Krasnoyarsk combine plant. Management of the plant announced that spare parts of overage models will be produced during 10 years and consumers will have the opportunity to repair their equipment in due time.
“Our end target - is to satisfy our clients. If service center didn’t order needed details beforehand, we send spare parts by plane. Such practice is almost approbated by us in the season of 2007. now we’re looking for decision how to saturate service centers by appropriate assortment of components for reducing time of repair, - said the Executive director of the “Krasnoyarsk combine plant” JSC Andrej Wolf.
Nikolay Gromov, General director deputy of the “Company of corporative governance “Concern Tractor plants” LLC said in the end of the meeting that the management company will assume all needed measures for optimization of the logistics processes at the production sites and in the trade and service companies using standards of the world leading machinery companies.
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