OREANDA-NEWS. January 09, 2007. Preparatory measures for the introduction of the electronic tickets were started about a year and a half ago. National airline company of Uzbekistan "Uzbekistan Airways" signed an agreement with SITA for the procurement of software and its installation, reported the press-centre of Uzbektourism.

Several officers of the company have gone throught the corresponding training, a study course titled "the operation of carrier service within the DCS system" was developed.

In December 2006, the "electronic ticket" system of the national airline company was launched in the online booking regime, according to the report.

A call-center was created for distance booking and sale of flights, and help-desk was opened to solve the urgent issues and prevent interruptive situations in servicing the passengers, the report added.

Today the interactive level of access to the sale of flights in the priority GDS is maintained. Apart from this a special service has been created for the passengers traveling along the routes not including the destinations serviced by the DCS system. This is made possible through the use of the "electronic ticket + paper based carrier document" scheme, the report concluded.