OREANDA-NEWS. November 19, 2007. Now everyone can have their questions on the banking activities and products of AS "PrivatBank" answered at any time – thanks to the round-the-clock information service Chat Online, reported the press-centre of PrivatBank.

AS "PrivatBank" has launched this unique for the Latvian market service in November 2007. Chat Online available on the bank’s website www.privatbank.lv. Experts of AS "PrivatBank" provide real-time consultations 24/7. 

Olexandr Mekekechko, Member of the Board of AS "PrivatBank", is convinced that the information service Chat Online will help bring customer service to a brand new, higher level: "Nowadays information and technologies are increasingly valuable. The customer is willing to stay in touch with his funds 24/7 and we have to facilitate this. We do our best to make use of our products and service even more convenient for our customers. Therefore, we consider 24-hour information and consultation support as an important part of our service. We understand that sometimes people lack time to have their questions answered during working hours. And bearing in mind the growing popularity of Internet as communication means I am convinced that the information service Chat Online will become very popular."

Customers of AS "PrivatBank" have embraced the service Chat Online on the website of the bank. First users of the chat say it indicated the modern and innovative approach of the bank and, above all, its wish to reach closer to its customers.