Customer Care Center Opened in Lgov
OREANDA-NEWS. On August 14, 2007 JSC “IDGC of Center” opened a second customer care center in Kursk region. The first Center was opened two months ago in Kursk, reported the press-centre of JSC “IDGC of Center”.
The customer care center is a unique concept of providing services to the public. The concept is based on the one stop principle, when one person can help the customer to solve all the questions a power supply in a short period of time. Here the customer can receive a consultation on technological connection, apply for the construction of power units, as well as, repairing power metering devices and paing for power energy.
The customers can contact the Care Center at any time by dialing the direct telephone number 8-800-50-50-115 and solve the problem.
Dmitry Gurin, Deputy General Director of JSC “IDGC of Center” - the Managing Director of JSC “Kurskenergo” said, that the establishment of the CCC will allow the residents of rural areas to save the time in solving power supply problems.
In the nearest future it is planned to open such Centers in Zheleznogorsk, Schigry, Oboyan. And in perspective in all districts of Kursk region.
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