OREANDA-NEWS. April 21, 2016. A company’s success is determined in large part by how well the people who make up that company communicate. The problems of any system—business, government, or otherwise—are solved by the people who build that system. They’re the ones who suffer and they’re the ones who find solutions to the system’s problems. People are at the heart of an organization’s IT infrastructure. How they work together and what they build to solve their problems determine how agile the company is.

For a long time companies relied on paper files. Then there was a computer revolution, followed by the cloud. Then everything went mobile. Salesforce has built tools, using App Cloud, to keep up with these changes, to maintain a lively internal conversation. Look to how Salesforce empowers audiences both internally and externally through Trailhead or streamlines its intranet ticketing with Concierge. It has encountered many of the growing pains of any company, and created innovative solutions only possible because those tools have been built in the cloud. Those tools, and those lessons, are now available to IT leaders everywhere.

In our upcoming webinar, “How Salesforce Became a World Leader in Innovation," Vala Afshar, Chief Digital Evangelist for Salesforce and Ross Meyercord, Salesforce’s CIO, will discuss how IT Leaders can learn from Salesforce how to build apps that better engage with their employees and customers. Which apps can be used to automate business processes and increase productivity? How does cloud technology free up resources to innovate? How do apps make the user experience seamless?